Política de envío

Processing Time

Orders are typically processed within 1–5 business days after payment confirmation.

During high-demand periods, holidays, or sales events, processing times may be slightly longer.


Shipping Times

Estimated delivery times vary depending on destination:

  • Latvia: 1–5 business days
  • Europe: 5–14 business days
  • International: 7–30 business days

Please note that shipping times are estimates and are not guaranteed.


Shipping Costs

Shipping costs are calculated at checkout based on destination and selected shipping method.

Customers are responsible for any customs duties, import taxes, or additional fees required by their country.


Tracking

Tracking may not be available for all shipping methods or destinations.

If tracking is included with your order, tracking information will be provided once the order has been shipped.


Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for orders shipped to incorrectly entered addresses.

If an order is returned due to an incorrect address, the customer may be responsible for additional shipping charges.


Delays

We are not responsible for shipping delays caused by:

  • customs processing,
  • postal service disruptions,
  • weather conditions,
  • carrier delays,
  • or other circumstances outside our control.

Lost or Damaged Packages

If your package arrives damaged or if you receive the wrong item, please contact us within 14 days of delivery with photos and order details.

We will review the issue and work toward an appropriate solution.

We are not responsible for packages marked as delivered by the shipping carrier.


International Shipping

International orders may be subject to customs inspections and delays depending on local regulations.

Customers are responsible for complying with their country’s import laws and regulations.


Contact

If you have any questions regarding shipping, please contact us through the contact information available on our website.