Política de reembolso

Refund & Returns Policy

We accept returns only if the item:

  • does not match the description, or
  • arrives in a damaged or incorrect condition.

We do not accept returns for:

  • change of mind,
  • incorrect size choice,
  • buyer preference,
  • or normal wear after use.

To request a return, customers must contact us within 14 days of receiving the order and provide photos showing the issue.

If the return is approved:

  • the customer is responsible for paying the return shipping costs,
  • and the item must be returned in its original condition.

Refunds are issued only after the returned item has been received and inspected.

Shipping costs are non-refundable unless the mistake was caused by us.